Vehicle owner’s manuals can be confusing, but Christine Mitchell provides tips on how to understand them and why specific manufacturer videos or general YouTube videos are great resources, along with talking to the product advisor who delivered the vehicle.
Christine Mitchell, owner and principal of The Car Lady, spent many years in the automotive industry as a technician, service advisor and salesperson. In 2001, she put her knowledge and experience together to start The Car Lady brand. She has driven hundreds of thousands of kilometres to help dealerships across Canada build customer relationships that increase both customer retention and customer satisfaction.
